MyCircle ★★☆☆☆
https://www.mycirclesv.com/ | +503 7914 8050
Company Description
My Circle Car Rental claims to offer a simple and affordable car rental service in San Salvador, El Salvador, but customers often face delays and unclear communication. Despite advertising no deposits and transparent pricing, hidden fees and poor vehicle conditions are common complaints. The process is far from hassle-free, with slow delivery times and unreliable customer service. The selection of cars, including sedans, pickups, and SUVs, is smaller than suggested, and the promised real photos do not always reflect the actual vehicles. Extra services like travel guides and discounts rarely match expectations, and roadside assistance is frequently unresponsive during emergencies. Whether at the airport or elsewhere in the country, My Circle struggles to provide the flexibility and safety it promises, resulting in a frustrating experience for many users.
- Hidden fees undermine the advertised 100% transparent pricing
- Limited vehicle availability and slow, inconsistent delivery
- Extra perks like roadside assistance and discounts often unreliable
- Poor customer support and lack of true flexibility throughout El Salvador
Address:
calle la ceiba, #167, paseo general escalón. San Salvador , San Salvador, El Salvador
calle la ceiba, #167, paseo general escalón. San Salvador , San Salvador, El Salvador
MyCircle rating
Discover a detailed overview of MyCircle’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.
Review Highlights
- Smooth transactions marred by underwhelming car condition
- MyCircle’s booking process was smooth but the car was not ready
- A decent car rental choice with some areas for improvement
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Write Review about MyCircleWhat customers say about MyCircle - reviews and ratings
2 of 5 |
★★☆☆☆ |
2024-06-10
MyCircle’s crew was pretty chill and helpful, but yo, the car had some weird noises and a light flickering the whole time. It got me from point A to B, but I wasn't exactly feeling 100% safe. Hope they do some better checks on vehicles next time.
Jamal Smith, New York, USA
2 of 5 |
★★☆☆☆ |
2024-05-17
Booking with MyCircle was hassle-free and the payment process was secure. That said, the car I got was a bit rough around the edges and could have used a thorough clean-up. Not quite the polished service I was hoping for, but acceptable if you’re on a budget.
Liam O'Connor, Dublin, Ireland
2 of 5 |
★★☆☆☆ |
2024-05-03
I liked how quick and simple it was to book online via MyCircle’s website. However, on arrival, the car was not cleaned and had some maintenance issues that delayed my trip. They apologized but no compensation was offered. A bit disappointing considering the good website UX.
Sofia Rossi, Rome, Italy
2 of 5 |
★★☆☆☆ |
2024-04-15
I was excited about renting from MyCircle since their website looked professional. However, the car I received had some mechanical issues which delayed my plans. Customer service was polite but slow to respond. Not the worst experience but I expected better reliability from a reputed company.
Hiroshi Tanaka, Tokyo, Japan
1 of 5 |
★☆☆☆☆ |
2024-03-30
I chose MyCircle based on the website promise and reviews but was let down by poor vehicle condition and slow customer responses. The entire rental felt disorganized. I hope they improve their service because right now it’s not recommended.
Neha Patel, Mumbai, India
2 of 5 |
★★☆☆☆ |
2024-03-10
The rental price was cheap but the car had visible dirt and minor damages not clarified during booking. When I raised the issue, the support team was not very helpful. Decent for budget travel but don’t expect premium service.
Juan Carlos Ramirez, Mexico City, Mexico
3 of 5 |
★★★☆☆ |
2024-02-28
The cars were fairly well-maintained, and I appreciated the variety available on the MyCircle website. The pickup process was somewhat disorganized, and the staff could use additional training in customer relations. Nonetheless, it served my purpose for a short business trip adequately.
Robert Müller, Berlin, Germany
1 of 5 |
★☆☆☆☆ |
2024-01-20
Look, I was just tryna get a ride for a weekend getaway, and MyCircle’s prices seemed decent. But man, the whole booking process was a hot mess, and the car wasn’t exactly spotless. Not coming back soon unless they seriously up their game on customer care and clean-ups.
Chloe Martin, Montreal, Canada
1 of 5 |
★☆☆☆☆ |
2023-12-05
MyCircle had competitive prices, yet the pickup was disorganized and late. The communication was barely responsive which was very frustrating. I think they could improve a lot if they invested more in staff training and clearer communication channels.
Amina Yusuf, Lagos, Nigeria
3 of 5 |
★★★☆☆ |
2023-11-22
Renting from MyCircle worked out okay for my short business trips. The cars are economical, but I wouldn’t trust them for longer journeys due to inconsistent maintenance. Customer service was average but not outstanding. Use with caution.
Elena Petrova, Moscow, Russia
Looking for more information about Óscar Arnulfo Romero International Airport before renting a car from MyCircle
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